Terms & Conditions

General Information

At SmartPlay Rewards ("SmartPlay Rewards", "We", "Our", "Us") we are committed to offering a user-friendly, secure, and transparent experience for all our participants. These Terms and Conditions outline the rules and guidelines that govern the use of our app and website.

We are a gaming platform designed to offer a variety of games to users, allowing them to participate in games, earn rewards, and engage with interactive content. The platform provides access to both third-party games and proprietary games created by us.

Scope of Service

Users can play these games directly through our mobile application (the "App") and/or the associated website (the "Website") and may earn rewards, including cash or other prizes, based on their participation and performance within the Games.

• Third-Party Games: Games developed and owned by third-party developers, made available through our platform and subject to their own terms and conditions.
• Proprietary Games: Games developed by us, exclusive to our platform with specific terms regarding gameplay, rewards, and usage.

Updates to Terms

We reserve the right to change, modify, add or remove portions of the Terms at any time by posting the amended Terms on our sites or within the Service. Unless We state otherwise, changes are effective when posted.

User Eligibility

To use the App and participate in Games, users must be at least 18 years old or have reached the minimum age of majority in their jurisdiction. If users are under 18, parental or guardian consent is required.

Geographic Restrictions

The App is available in certain regions where online gaming is legally permitted. Users confirm they are in a jurisdiction where the App and Games are legally accessible and are responsible for ensuring compliance with local laws.

Account Creation

Users must create an account by providing accurate and complete personal information, including:

• Full name and valid email address
• Phone number and date of birth
• Identity verification documents when requested
• Government-issued ID for withdrawal requests

Legal Restrictions

Users are not eligible if they are subject to legal restrictions prohibiting gaming activities. We reserve the right to refuse service to any user at our discretion.

Account Registration & Security

Users must create accounts with accurate information. We may verify information through email, phone, or additional documentation.

Account Responsibilities

Users are solely responsible for maintaining account confidentiality and agree to:

• Choose a strong password with letters, numbers, and special characters
• Keep login credentials secure and never share them with others
• Log out after use, especially on public devices
• Immediately notify us of any unauthorized account use

One Account Per Person

Each user is permitted only one account. Creating multiple accounts or attempting to circumvent account limits is strictly prohibited and may result in immediate suspension and legal action.

Account Suspension

We reserve the right to suspend or terminate accounts if we detect unauthorized access, fraudulent activity, violation of Terms, false information, or failure to comply with verification requests.

User Conduct

You agree to use the App and participate in Games only for lawful purposes and in accordance with these Terms and Conditions.

Prohibited Activities

Prohibited conduct includes:

• Cheating, hacking, or exploiting bugs in Games
• Using unauthorized software, bots, or hacks
• Attempting to defraud or deceive others
• Engaging in harassment or abusive behavior
• Manipulating the reward or payment system
• Disrupting the normal functioning of the App or Website

Community Guidelines

You agree to follow the Community Guidelines listed in the App. Violations may result in account suspension or termination without prior notice.

Gameplay & Tournaments

Eligibility

• Only Indian players with a valid UPI ID are eligible to participate in cash tournaments
• Players must provide their UPI ID within the game to facilitate cash reward transfers

Tournament Rules

Players can participate in free games and cash tournaments. Winners will earn real cash prizes upon validating legitimate and fair gameplay. The decision on fair gameplay is solely at our discretion.

Withdrawal of Prizes

Real cash prizes can be withdrawn to Indian bank accounts using the UPI payment system. By providing UPI ID, players consent to its use for cash reward transfers.

Fair Play Policy

We retain the right to block players upon finding manipulative activities, such as playing with multiple accounts or other manipulation to rank high on leaderboards. Detected violations may result in forfeiture of winnings and account suspension.

Subscription Terms

Some games may offer subscription services. By clicking purchase, you authorize recurring subscription fees at the quoted rate and agree to our subscription contract.

Payment & Renewal

Subscriptions automatically renew each period unless you cancel before renewal. You must cancel before renewal date, otherwise payment will be charged automatically.

Cancellation

You may cancel anytime through the Subscription Management page or by contacting Goodtimegames2024@gmail.com

Refund Policy

SUBSCRIPTION PAYMENTS ARE NONREFUNDABLE. EU customers may cancel within 14 days of purchase for a refund minus pro-rated usage.

Promotions & Offers

We may offer limited time promotions with official rules. Offers are not transferable or exchangeable except at our discretion, and you assume all liability associated with accepting them.

Intellectual Property

All Platform Content is owned by SmartPlay and protected by intellectual property laws. We grant you a limited, non-exclusive license to use the App for personal, non-commercial purposes only.

Restrictions

• Do not reverse engineer, decompile, or disassemble the App
• Do not use for commercial purposes without permission
• Do not reproduce or distribute Platform Content
• Do not violate intellectual property laws

User-Generated Content

By submitting content to the App, you grant us a worldwide, royalty-free, irrevocable license to use it for platform-related purposes. You represent that you own the rights to any submitted content.

Termination & Suspension

We reserve the right to terminate or suspend access at any time for violation of these Terms, misuse of the App, fraudulent activities, or any illegal conduct.

Effects of Termination

Upon termination, you lose access to your account, game features, and associated rewards or funds. Temporary suspensions may limit feature access during the suspension period.

User-Initiated Termination

You may terminate your account anytime through Account Settings. Termination results in permanent loss of access and forfeiture of accumulated rewards or funds.

Disclaimer & Limitation of Liability

USE OF THE SERVICE IS AT YOUR SOLE RISK, PROVIDED ON AN "AS IS" BASIS. SmartPlay MAKES NO WARRANTIES, CONDITIONS OR OTHER TERMS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES.

Limitation of Damages

SmartPlay IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING FOR LOSS OF PROFITS, GOODWILL OR DATA.

OUR TOTAL LIABILITY IS LIMITED TO THE TOTAL AMOUNT YOU HAVE PAID US IN THE 180 DAYS IMMEDIATELY PRECEDING YOUR CLAIM.

Dispute Resolution

Governing Law

These Terms are governed by the law of India. The courts of New Delhi have exclusive jurisdiction over disputes arising from these Terms.

Dispute Process

Disputes will first be addressed through good faith negotiation. If unresolved, parties shall proceed to mediation with a mutually agreed mediator.

Arbitration

If not resolved through mediation, disputes shall be settled by arbitration under the Arbitration and Conciliation Act, 1996. The arbitration seat shall be New Delhi, India, conducted by a sole arbitrator mutually appointed by the parties, in English.

Contact Us

For queries relating to these Terms or to report issues, please contact us at goodtimegames2024@gmail.com

Support

For billing, subscriptions, or general support: Goodtimegames2024@gmail.com

Report Abuse

If you find any abuse or violation of these Terms, report it using the "Report Abuse" feature in the App or email us at goodtimegames2024@gmail.com